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Old 08-16-2022, 06:49 AM   #3
DanielSznicer
DisplayLink Tech Support
 
Join Date: Mar 2020
Posts: 193
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Quote:
Originally Posted by ilikebagels View Post
I am running two monitors on a:

M1 MBP 2020
Monterey 12.1
HP USB-C/A universal dock G2

The displays work great, however whenever the mac goes to sleep, if I am away for more than 10 minutes, the displays do not wake up.
I've tried shutting down the dock, the monitors, unplugging cables etc and nothing seems to work.

The only solution is to restart the mac.

Has anyone had this issue with this dock before and/or similar and has some things to try to solve it?

Much appreciated.
Hello

Can you please share more details I will need logfiles to check the feedback from the driver. For instructions on how to gather the logfiles please navigate to the following article How to report macOS issues to DisplayLink


And aslo for speedy support please send an email with the logfiles and detailed problem description to: technical-enquiries@synaptics.com

Best Regards
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