DisplayLink Forum - View Single Post - Gaming Performance Issues on Windows 10 & Surface Pro 7

ThatGuy123 · 03-28-2020, 09:13 PM

Hello,

When I play a game on my built-in display on my Surface it plays great but when connected to an external monitor using a USB-C cable through my D6000 dock, the performance is noticeably worse. The graphics seem choppy. I thought that the dock just passed the video through and should not affect game performance. Is there anything that I can do? I've updated all my drivers. Here are my specs:

Microsoft Surface Pro 7

CPU: Intel i5-1035G4
Graphics: Intel Iris Plus Graphics 940
Graphics Driver: 26.20.100.7641 (12/21/2019)
BIOS date: 12/20/2019
Memory: 8 GB

Monitor

HP 25f

Windows 10 Home

Version 1909 (10.0.18363)

Dell D6000 Dock

M4TJG Mfg date: Jan 2019
Driver: 9.3.3147.0 (1/29/2020)

Note that I'm not running a 4K monitor and it's not at a high resolution.

03-28-2020, 09:13 PM	#1
ThatGuy123 Junior Member Join Date: Mar 2020 Posts: 1	Gaming Performance Issues on Windows 10 & Surface Pro 7 Hello, When I play a game on my built-in display on my Surface it plays great but when connected to an external monitor using a USB-C cable through my D6000 dock, the performance is noticeably worse. The graphics seem choppy. I thought that the dock just passed the video through and should not affect game performance. Is there anything that I can do? I've updated all my drivers. Here are my specs: Microsoft Surface Pro 7 CPU: Intel i5-1035G4 Graphics: Intel Iris Plus Graphics 940 Graphics Driver: 26.20.100.7641 (12/21/2019) BIOS date: 12/20/2019 Memory: 8 GB Monitor HP 25f Windows 10 Home Version 1909 (10.0.18363) Dell D6000 Dock M4TJG Mfg date: Jan 2019 Driver: 9.3.3147.0 (1/29/2020) Note that I'm not running a 4K monitor and it's not at a high resolution.