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Old 05-16-2018, 09:58 PM   #278
AlbanRampon
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Join Date: Sep 2015
Location: Cambridge, UK
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Quote:
Originally Posted by nenvue78 View Post
I done everything you said. I got it running and there still no picture. I can’t even duplicate the screen. All I see is a black screen. If there no solution to this, I might end up returning it back to amazon.
Hello Nenvue78,
For individual cases, I would recommend a dedicated support ticket rather than this busy generic thread.
If you send an email to technical_enquiries@displaylink.com, stating what you are trying to achieve (how many displays, in which configuration), and with what machine (Apple product name and model year) and product (the one you got from Amazon), then we can guide you how to achieve this, or tell you straight away if it's not possible today.
Kind regards,
Alban
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Alban Rampon
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