DisplayLink Forum - View Single Post - Black or Non-Functioning USB Screen on a Large Displaylink install

AlbanRampon · 06-25-2018, 08:55 AM

Hello,

I will log a bug report to get this reproduced. We don't routinely test 11 displays as we only claim supporting 6. It's technically impossible to get a good test on 11 displays due to the test matrix size (machine, monitor, adapter, and connection tree) it represents.
There was an OS bug a while back, let's see if it came back.

For the firmware update, where do you get the firmware version from that tells you that?

Kind regards,
Alban

Report 28164 - 11th display black with multiple Asus MB168B+ and Dell dock

06-25-2018, 08:55 AM	#3
AlbanRampon Senior Member Join Date: Sep 2015 Location: Cambridge, UK Posts: 1,678	Hello, I will log a bug report to get this reproduced. We don't routinely test 11 displays as we only claim supporting 6. It's technically impossible to get a good test on 11 displays due to the test matrix size (machine, monitor, adapter, and connection tree) it represents. There was an OS bug a while back, let's see if it came back. For the firmware update, where do you get the firmware version from that tells you that? Kind regards, Alban Report 28164 - 11th display black with multiple Asus MB168B+ and Dell dock __________________ Alban Rampon Senior product manager, universal docking stations and accessories "DisplayLink is proud to be a Synaptics brand." Where to download the latest DisplayLink drivers How to clean up a corrupted installation How to report issues to DisplayLink for a speedy resolution Last edited by AlbanRampon; 06-25-2018 at 09:01 AM.