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Old 08-06-2015, 02:29 AM   #7
Junior Member
Join Date: Aug 2015
Posts: 8

Originally Posted by JamesH View Post


Could you try these steps for me?
1. Disconnect your device
2. Uninstall DisplayLink software from the Control Panel
3. Run the DisplayLink Cleaner tool from here:
4. Install the latest DisplayLink software from here:
5. Reconnect your device
6. Try and launch the apps that were crashing

If they are still crashing please attach the output from this tool:

Hi James,

Thanks for the suggestions. I followed this procedure and Windows 10 Start menu etc are still not functional - they function between uninstalling the driver and reinstall.

Attached is the output from the support tool.

Thanks for looking into this.

Attached Files
File Type: zip (548.6 KB, 1122 views)
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