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Old 08-06-2015, 02:29 AM   #7
lokinz
Junior Member
 
Join Date: Aug 2015
Posts: 8
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Quote:
Originally Posted by JamesH View Post
@cgdynamic

Hi,

Could you try these steps for me?
1. Disconnect your device
2. Uninstall DisplayLink software from the Control Panel
3. Run the DisplayLink Cleaner tool from here: http://support.displaylink.com/knowl...rticles/533821
4. Install the latest DisplayLink software from here: http://www.displaylink.com/downloads/index.php
5. Reconnect your device
6. Try and launch the apps that were crashing

If they are still crashing please attach the output from this tool:
http://support.displaylink.com/knowl...rticles/533818

Thanks,
James
Hi James,

Thanks for the suggestions. I followed this procedure and Windows 10 Start menu etc are still not functional - they function between uninstalling the driver and reinstall.

Attached is the output from the support tool.

Thanks for looking into this.

-Logan
Attached Files
File Type: zip 20150806_142122.zip (548.6 KB, 1122 views)
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