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Old 08-19-2015, 12:02 PM   #6
mausland
Junior Member
 
Join Date: Mar 2015
Posts: 9
Default Same issue

Surface Pro 3 here

I've been running Windows 10 during the preview with minimal issue. Did a clean install to Windows 10 Enterprise and now I can't use my displaylink USB monitor.

I followed the process of removing the software from the control panel, using the cleaner, then reinstalling the latest on the web.

When I plug in I end up getting a blue screen with VIDEO_SCHEDULER_INTERNAL_ERROR or VIDEO_TDR_FAILURE(igdkmd64.sys)

Any thoughts?

Some additional info: I started playing around with only having the Surface and the USB monitor connected - i.e. not in the dock. It works. It works if the Surface is in the dock without the display port monitor connected. If I boot the surface in the dock with the USB and the Display port monitor connected I get the blue screens. If I plug in either the USB or the display port after boot, it works.

Last edited by mausland; 08-20-2015 at 11:30 AM. Reason: Updated info
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