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Old 08-29-2016, 08:26 PM   #26
AlbanRampon
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Join Date: Sep 2015
Location: Cambridge, UK
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Hello tlh119,
I'm sorry, this device is too old and I don't have it in my database.
Can you check if you have a mass storage which is not from another USB key you plugged in your computer?
Alternatively, install the 8.0 M2 previously linked and, if you get your monitor back, then it was NOT a mass storage.
Kind regards,
Alban

Quote:
Originally Posted by tlh119 View Post
Hello,

I, too, am having the black screen with no option to clone/extend my display after installing the Windows 10 Anniversary update. I have attached the diagnostic files. Hopefully, you can provide a solution. Thank you.
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Alban Rampon
Senior product manager, universal docking stations and accessories
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