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Old 08-26-2016, 10:22 AM   #2
AlbanRampon
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Join Date: Sep 2015
Location: Cambridge, UK
Posts: 1,678
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Hello,
We're guilty here.
We have found an issue when the software was OS upgraded to Windows 10 with our driver migrated to 7.9 from a prior version when you then you run 8.0.
There's work going on to release a new cleaner and we're also changing something in the 8.0 M2 installer.

Could you please try and run the End User Cleaner twice and tell me if you can then install?

Kind regards,
Alban
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Alban Rampon
Senior product manager, universal docking stations and accessories
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