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Old 11-19-2014, 04:29 PM   #7
ecDT
Junior Member
 
Join Date: Nov 2014
Posts: 8
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Quote:
Originally Posted by JamesH View Post
Hi,

As soon as the issue is seen please attach the output of this tool:
http://www.displaylink.com/support/ticket.php?id=269
Once downloaded, please run it and select "Gather Support Information"

When you reply please select "Manage Attachments" from the "Additional Options" section below.

From there select Upload and navigate to the output of the tool which will be in a folder called "DisplayLink Support Files" on your desktop.

Thanks,
James
Hi James - have you made any progress with the information we've provided?
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