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Old 01-09-2015, 09:40 AM   #8
Kendalbeefcake
Junior Member
 
Join Date: Jan 2015
Posts: 8
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Hi

I'm both pleased and disheartened to discover this thread. Pleased that I'm not alone, but disheartened that there appears to be no resolution.

I'm experiencing the same issues discussed here; the installation doesn't appear to complete properly, and the "core" application never appears and there is no evidence is has completed properly. I have also run the "cleaner" application, which also closes without any confirmation that it has completed.

Followed all the FAQs on the subject I can find. Tried multiple versions of the installer.

My Spec:

Displaylink USB 3.0 to Display Port Adaptor
  • Dell Laptop i7 Generation 4 (Haswell) with Intel HD4400 Graphics
  • Dell E-Port III Docking Station/Port replicator
  • Windows 8.1 Update 1 (Recently rebuilt, and clean)
  • Native Windows USB 3.0 Extensible host controller + driver (Windows 8.1 Native driver appears to be the ONLY option)
  • Multiple displays already attached
Things I've tried:
  • Attaching direct via back of laptop (No docking station)
  • Attached to the Docking Station USB 3 and USB 2 ports
  • Attached via USB 3 Hub
  • Run cleaner multiple times
  • Used 7.7 M3 and M0 installers

But given the drivers/application are supposed to be installed BEFORE the hardware is connected, what port it's connected to shouldn't make any difference.

I've wasted a day on this, If I don't get this resolved then it's going back to Amazon..

Debug attached also.

Thanks for your help

Last edited by Kendalbeefcake; 01-10-2015 at 08:20 PM.
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