View Single Post
Old 05-22-2017, 02:53 PM   #2
AlbanRampon
Senior Member
 
AlbanRampon's Avatar
 
Join Date: Sep 2015
Location: Cambridge, UK
Posts: 1,678
Arrow

Hello,

The dock will be updated when connected, not when the driver is installed from the executable. That's why there is no point in removing and reinstalling the driver and/or rebooting.
There's no "hope" to have. It happens transparently when you plugging the USB cable. It's so transparent on that product that most don't noticed it took place at that stage. There is no notification because the user should not have to care when it's so quick. The notification is in the release notes.

There is no standalone flasher available because there is no point of providing one: the driver will take care of firmware matching which takes seconds on that model, if there is a mismatch.
I'm not sure who advised you to flash the firmware of a DisplayLink product manually by reinstalling the driver, but you would be wasting your time by doing so anyway. Simply update your corporate deployment to use the driver you want throughout the company, and the rest will sort itself out.

Kind regards,
Alban
__________________
Alban Rampon
Senior product manager, universal docking stations and accessories
"DisplayLink is proud to be a Synaptics brand."

Where to download the latest DisplayLink drivers
How to clean up a corrupted installation
How to report issues to DisplayLink for a speedy resolution
AlbanRampon is offline   Reply With Quote