Quote:
Originally Posted by Keziapurrs
So, my menu headers are missing, my dock is missing, my picture quality is crappy. I can't plug my speakers into the dock unless I want to hear terrible hissing sounds in my music. So basically I'm using the dock as an overpriced USB HUB.
And the latest driver software does nothing to fix the issues. WTF! I can't return this because it is open.
This product should not be advertised as "works with mac - Yosemite". False advertising.
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Hi Keziapurrs,
Sorry to hear about your experience. Having all these issues happening at once is suspicious, especially the audio should just work: it's a standard interface that uses the standard OS X driver.
Just that reason justifies returning the defective unit within the mandatory warranty period that is in effect in most countries.
I'd contact the manufacturer of your device for an exchange or a return.
Also may I ask you to send me a private message (or public if you feel like it) mentioning the manufacturer and model of the problematic unit? We can contact them and also run some checks of our own.
Best regards,
Carlo