DisplayLink Forum - View Single Post - Driver Installer Crashing Immediately After Launching

Kendalbeefcake · 01-12-2015, 07:59 PM

Hi

I had to google "EIL5"

To be honest I didn't do anything radically different that what you've done; but to be sure:

- Disconnected the device
- Ran the cleanup tool to remove all previous driver instances (and rebooted)
- Don't think it was related but I had all AV/Security services shutdown removed
- Ran commands under an admin command prompt (I see you did that)
- Commands I ran:
msiexec /i %SETUP%\DisplayLinkCore.msi /norestart
pnputil.exe –i –a DisplayLinkUsb.inf
- Connected the device

It took several minutes to chug through everything, then I had to manually start the services, but it would appear your are not getting that far..

I would *hope* the DL guys would chime in at this point if thats still not working..

01-12-2015, 07:59 PM	#18
Kendalbeefcake Junior Member Join Date: Jan 2015 Posts: 8	Hi I had to google "EIL5" To be honest I didn't do anything radically different that what you've done; but to be sure: - Disconnected the device - Ran the cleanup tool to remove all previous driver instances (and rebooted) - Don't think it was related but I had all AV/Security services shutdown removed - Ran commands under an admin command prompt (I see you did that) - Commands I ran: msiexec /i %SETUP%\DisplayLinkCore.msi /norestart pnputil.exe –i –a DisplayLinkUsb.inf - Connected the device It took several minutes to chug through everything, then I had to manually start the services, but it would appear your are not getting that far.. I would hope the DL guys would chime in at this point if thats still not working..