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Old 01-12-2015, 08:58 PM   #19
ecDT
Junior Member
 
Join Date: Nov 2014
Posts: 8
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Quote:
Originally Posted by Kendalbeefcake View Post
Hi

I had to google "EIL5"

To be honest I didn't do anything radically different that what you've done; but to be sure:

- Disconnected the device
- Ran the cleanup tool to remove all previous driver instances (and rebooted)
- Don't think it was related but I had all AV/Security services shutdown removed
- Ran commands under an admin command prompt (I see you did that)
- Commands I ran:
msiexec /i %SETUP%\DisplayLinkCore.msi /norestart
pnputil.exe –i –a DisplayLinkUsb.inf
- Connected the device

It took several minutes to chug through everything, then I had to manually start the services, but it would appear your are not getting that far..

I would *hope* the DL guys would chime in at this point if thats still not working..
I don't know if I should admit this, but I am an idiot. I was going to go through your steps exactly, starting with running the cleaner with the device unplugged, and apparently I've had it unplugged all day.

Suffice it to say, I plugged it in and it worked immediately after following your steps earlier. At least we left a solid record for the next person to stumble onto this thread. Thanks for all the help, haha.

Last edited by ecDT; 01-12-2015 at 09:26 PM.
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