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Old 12-18-2012, 05:41 PM   #1
dpaus
Junior Member
 
Join Date: Dec 2012
Posts: 2
Default Targus USB 3.0 Dual Video Docking Station + Dell XPS 14 >> was working, now not....

I have a Targus USB 3.0 Dual Video Docking Station connected to my Dell XPS 14, which is running Windows 7 Home Premium 64-bit. The Targus was sold to me by Dell for this laptop.

I have two Samsung SyncMaster 2443BW displays attached, one directly to the DVI port on the Targus, the other through the supplied HDMI>DVI adaptor. Both monitors are known to be working.

When the Targus was first connected, everything worked fine. One day, the two displays simply stopped working, and the NIC. I went through every disagnostic I could think of, including the stuff in http://kb.displaylink.com/323. Device Manager shows the USB Display Adapters line, as well as the two entries under it. Clicking on 'Properties' insists that all devices are working properly. Scanning for hardware changes does nothing. The DisplayLink icon does not show in the tray. Running the executable directly simply gives me a message saying that the drivers are up to date.

I assumed the Targus device was faulty, and - stupidly - bought a second one. Same symptoms right out of the box.

Now what do I do? (other than demanding my money back, which is my next step)
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