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KatarzynaCzaja · 10-06-2021, 10:34 AM

Hello,

Thank you for reaching out!

First, please make sure to upgrade your driver version. I see that you are running version 9.3 and we are currently on version 10.1 M2. Check if the upgrade helps with the problem!

Thank you,
Katarzyna

10-06-2021, 10:34 AM	#2
KatarzynaCzaja DisplayLink Tech Support Join Date: Apr 2020 Posts: 461	Hello, Thank you for reaching out! First, please make sure to upgrade your driver version. I see that you are running version 9.3 and we are currently on version 10.1 M2. Check if the upgrade helps with the problem! Thank you, Katarzyna __________________ Katarzyna Czaja DisplayLink Check DisplayLink powered products here. Basic troubleshooting FAQs: Where to download the latest Windows drivers How to clean up a corrupted installation How to report Windows issues to DisplayLink for a speedy resolution How to report macOS issues to DisplayLink for a speedy resolution