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Old 08-06-2015, 09:42 PM   #4
Nitsujikun
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Join Date: Aug 2015
Posts: 4
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Quote:
Originally Posted by JamesH View Post
Hi,

Can you confirm that after installing DisplayLink software, connecting your device and then rebooting (even if you are not prompted to do so) do you still have this issue?

Please run through the first section of this FAQ:
http://support.displaylink.com/knowl...lation-upgrade and try running those apps again.

If you still have this issue please attach the output from this tool:
http://support.displaylink.com/knowl...rticles/533818

Lastly are there any error messages when this issue occurs?

Thanks
James

Hey James, thank you for responding.

I can absolutely confirm that DisplayLink is the cause of my issue. I followed the steps in the link you've provided and ended up with the same result.

Uninstalling DisplayLink software seems to be the only way to fix the issue.

Here is the output from the Support Tool you've provided.
Attached Files
File Type: zip DESKTOP-Q638TLE_20150806_143359.zip (474.8 KB, 0 views)
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