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lansol · 12-18-2017, 03:46 PM

Hello, we have a Dell Displaylink Docking Station D3100 and when I connect it to our Dell Latitude 3380 it initially works, but after a few times unconnecting and reconnecting it it stops working and we get no video out of the dock's HDMI port. Just for testing, I plugged the dock into a nearby desktop and it worked fine every time. Also, it seems if I have something plugged into the laptop HDMI port, it also works fine every time. Not sure if this might be related to the native resolution of the laptop (1366 x 768) whereas the desktop native resolution was 1920 x 1080. Has anyone experienced something like this?

12-18-2017, 03:46 PM	#1
lansol Junior Member Join Date: Dec 2017 Posts: 1	Dell Docking Station D3100 unreliable Hello, we have a Dell Displaylink Docking Station D3100 and when I connect it to our Dell Latitude 3380 it initially works, but after a few times unconnecting and reconnecting it it stops working and we get no video out of the dock's HDMI port. Just for testing, I plugged the dock into a nearby desktop and it worked fine every time. Also, it seems if I have something plugged into the laptop HDMI port, it also works fine every time. Not sure if this might be related to the native resolution of the laptop (1366 x 768) whereas the desktop native resolution was 1920 x 1080. Has anyone experienced something like this?