DisplayLink Forum - View Single Post

Ted Larsen · 04-28-2011, 09:02 PM

Hello,

We have a couple Plugable USB devices we're using with MPS 2011, and have downloaded the latest drivers (we could find) on the main site. We are having BSOD issue on the server when we plug in 4 monitors to the duel ATI video cards, in addition to the 2 Plugable Universal USB 2.0 Docking Stations we purchased to use for stations 5 and 6 (stations 1 - 4 use standard Usb hubs with the two video cards in the server (both with duel connections).

When we plug in the 4th monitor to the video cards on the server, MPS blue screens and continues in a BSOD loop until the 4th monitor is unhooked. This happens wheter or not the 2 USB Plugable hubs are connected or not. Because of this, we didn't think to suspect the DisplayLink drivers, however after providing Microsoft with the Crash dump, they were able to determine that the crash came from the DisplayLink drivers.

I have ran your diagonstic tool on the MPS 2011 server and collected the DisplayLink SupportFiles. The Directory compressed is still 116MB in size. How can I go about providing you the support files from your tool to investigate?

Thank you,

Ted

04-28-2011, 09:02 PM	#1
Ted Larsen Junior Member Join Date: Apr 2011 Posts: 2	BSOD with latest 5.6 drivers in MPS 2011 Hello, We have a couple Plugable USB devices we're using with MPS 2011, and have downloaded the latest drivers (we could find) on the main site. We are having BSOD issue on the server when we plug in 4 monitors to the duel ATI video cards, in addition to the 2 Plugable Universal USB 2.0 Docking Stations we purchased to use for stations 5 and 6 (stations 1 - 4 use standard Usb hubs with the two video cards in the server (both with duel connections). When we plug in the 4th monitor to the video cards on the server, MPS blue screens and continues in a BSOD loop until the 4th monitor is unhooked. This happens wheter or not the 2 USB Plugable hubs are connected or not. Because of this, we didn't think to suspect the DisplayLink drivers, however after providing Microsoft with the Crash dump, they were able to determine that the crash came from the DisplayLink drivers. I have ran your diagonstic tool on the MPS 2011 server and collected the DisplayLink SupportFiles. The Directory compressed is still 116MB in size. How can I go about providing you the support files from your tool to investigate? Thank you, Ted