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Old 12-13-2023, 09:26 AM   #6
KatarzynaCzaja
DisplayLink Tech Support
 
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Join Date: Apr 2020
Posts: 461
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Hello, I apologize for late response.

Can you please unplug your docking station from the computer, then restart the computer.

Then please run the cleaner to uninstall the DisplayLink software completely:
  1. Disconnect all hardware using DisplayLink technology.
  2. Download the DisplayLink Installation Cleaner.
  3. The DisplayLink_Installation_Cleaner.exe needs to be run with Administrator permissions. To be sure it runs as Administrator, right click on the DisplayLink_Installation_Cleaner and choose "Run as administrator".
  4. Accept any User Access Control requests.
  5. The Cleaner should run in a command prompt. Press Enter to start cleaning:
Once the cleaner has finished, please reboot the computer.

Then install the 11.2 driver one more time and check if the issue persists.
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