Quote:
Originally Posted by Carlo
Hi D43m0n,
We will look more in detail in the logs to see how can we make the reconnection more robust but to help you out right now I'd like to understand if this disconnection is a proper unplug and replug or the device is falling off the bus for some reason.
If the disconnection was not done on purpose, typically this could happen for lack of power or because of an imperfect connector. I'd suggest to check for a while with just one monitor and if all is fine with the other.
In the meanwhile we'll continue investigating this issue.
Best regards,
Carlo
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Thank you for your response Carlo. The disconnection is not on purpose. It might be an imperfect connector. I'll try with one screen at a time to see if that has an imperfect connector. In the meantime, can you determine from the logs if it's always the same monitor that's failing (by some UID)? I can get my hands on other cables and even monitors. I know a few folks with MacBook's and the same monitors, I'll check on them to see whether they've experienced something similar with just one screen.