Quote:
Originally Posted by jfcabana
Hi AlbanRampon,
I am also experiencing serious lag since upgrading to the Anniversary Update. Everything was smooth before that. My laptop is a Toshiba Satellite P50-A, connected to a Toshiba Dynadock U3.0. I did a clean install of the AU instead of upgrading my previous installation. I just updated now to the latest DisplayLink release 8.1.843.0, with no improvement to the lag issue.
The mouse cursor lags when using the wired mouse connected to the dock, but not if I move a wireless mouse connected directly to the computer. I only play a single game, Civilization 5, which was running smoothly previously. Since the upgrade to AU, the game lags to the point where it becomes unplayable. It's not only the mouse cursor that stutters, but the whole game becomes VERY unresponsive. Runs smoothly when the dock is disconnected and playing directly on the laptop screen.
I noticed that the lags gets significantly worse whenever I open a picture with the Windows Photos app. Not only the mouse lags, but every graphical animation or movement, like moving a window or opening a menu, is buggy.
Please find the attached log file to help you diagnose the problem.
Thanks,
JF
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Hello JF,
Our chip and driver have ZERO visibility of the mouse USB traffic.
If the mouse pointer works correctly on the laptop then it is more likely to be the USB hub within the dock... We don't do hubs.
I'd advise checking the power settings for USB. Some hubs don't enjoy aggressive power saving and may cause delay if they can't cope with the assault by link power mode shutdown requests. And the power saving of the link is not really significant when you've got a video running there!
Edit as I got another idea. Are the mice comparable in features? I'm wondering if one creates more traffic than the other. Have you tried the working mouse on the dock?
Kind regards,
Alban