Quote:
Originally Posted by petrus1
I have been struggling with a brand new Targus USB 3 dual video docking station - the displaylink icon does not even show on my new Dell xps 15z computer. So far it is only an expensive USB 3 hub. Anyone can help to get the video moving?
Thanks
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Hi Petrus1 - have you tried all the ports on your laptop (there may be an issue on USB 3.0, but works on USB 2.0)? Can you see anything in DeviceManager below the hub? Our chip should come up as a 'Composite Device' with 4 sub devices (ethernet, audio and video).
It sounds like you may unfortunately have a HW issue with the dock. Sorry about that - we don't manufacture the docks. Please take it up with Targus if you are seeing nothing in Device Manager.