View Single Post
Old 02-26-2018, 08:29 AM   #2
AlbanRampon
Senior Member
 
AlbanRampon's Avatar
 
Join Date: Sep 2015
Location: Cambridge, UK
Posts: 1,678
Arrow

Hello,

Thank you for taking the time to report this.
Are your other machines in Korean as well?

I'm wondering if there's an issue with the name validation as it includes multi-byte characters. We test with multi-byte character machines like Chinese and Japanese as well, but there may be one special one which doesn't pass properly. For instance, I don't see any backslash in the path but barred W.

The error thrown is from advanced installer engine.
Could you please look at my signature and the last link to submit log files?
If you could check in the ZIP that, in System_Details.txt both your machine name and username are displayed properly. Otherwise, please paste the Korean in the email you send so the engineering team can try.

Kind regards,
Alban
__________________
Alban Rampon
Senior product manager, universal docking stations and accessories
"DisplayLink is proud to be a Synaptics brand."

Where to download the latest DisplayLink drivers
How to clean up a corrupted installation
How to report issues to DisplayLink for a speedy resolution
AlbanRampon is offline   Reply With Quote