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KatarzynaCzaja · 11-30-2021, 07:54 AM

Hello,

Thank you for reaching out!

What is the monitor that you have exactly?
Also you mentioned that it is detected as HDMI but it is connected to USB-C - is it a USB-C monitor connected directly into the computer?

Best regards,
Katarzyna

11-30-2021, 07:54 AM	#2
KatarzynaCzaja DisplayLink Tech Support Join Date: Apr 2020 Posts: 461	Hello, Thank you for reaching out! What is the monitor that you have exactly? Also you mentioned that it is detected as HDMI but it is connected to USB-C - is it a USB-C monitor connected directly into the computer? Best regards, Katarzyna __________________ Katarzyna Czaja DisplayLink Check DisplayLink powered products here. Basic troubleshooting FAQs: Where to download the latest Windows drivers How to clean up a corrupted installation How to report Windows issues to DisplayLink for a speedy resolution How to report macOS issues to DisplayLink for a speedy resolution