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Old 12-05-2013, 02:33 PM   #3
i2rsantos
Junior Member
 
Join Date: Dec 2013
Posts: 2
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Hi,

Just an FYI, when I ran the diagnostic below with the Startech USB32HDE External Card plugged in your diagnostic said there is no DisplayLink product connected to the computer. This tells me that Startech USB32HDE is just using a generic driver already installed in Windows?

Can USB32HDDVII use a generic windows driver? I would rather not waste any more work cycles trying to fix this problem. Maybe you guys will come out with a fix later.


Quote:
Originally Posted by JamesH View Post
Hi,

Please attach the logs generated from this tool:
http://www.displaylink.com/support/ticket.php?id=269

Thanks,
James
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