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Old 12-04-2017, 01:18 PM   #2
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AlbanRampon's Avatar
Join Date: Sep 2015
Location: Cambridge, UK
Posts: 1,610

Hello Rick,

I'm afraid I don't understand and need to ask questions.

1. The Dell D1000 or Dell D3100 do not have VGA or DVI outputs. How do you do a VGA-VGA or DVI-DVI connection?

2. How do you do an HDMI -> DP connection? This requires an active adapters. DisplayPort++ inludes HDMI signals, but not the other way round. Therefore plugging an DP++ cable is not supposed to work the other way round.

3. When you say "dual monitor", is that total including the machine native, or only connected to the docking station? The Dell D3100 supports 3 active displays at the same time. As your monitors have VGA inputs, they are very low resolution and therefore well below the max spec the Dell D3100 can handle.

It would be helpful if you could explain what you want to achieve. Which display on which output using which type of cable and how many displays.
Then, you can collect the logs files when everything is connected as you want it to work. The last link in my forum signature explains how to get the logs and you can post them here for analysis.

Alban Rampon
Senior product manager, universal docking stations and accessories
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