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dimi_lbr · 11-05-2020, 05:08 PM

Hi,

I got a Lenovo ThinkPad Hybrid USB-C with USB-A docking station connected to my laptop (on W10) via USB-C. So far I know this device is equipped with a DL-6950 chip.

Here is the list of devices connected to the dock :

2x External Monitor 1920x1080 via HDMI
1x Dolby 5.1 Sound System via jack 3.5mm

The audio is playing and the speakers are working but with brief interruptions of less than one second every 5-10 seconds.

This is not a hardware problem with the speaker system because they just work fine by connecting it directly to a phone.
I checked all the dock related drivers are up to date.

And (that's where it begin to get weird) interruptions don't occur if the sound settings page (settings / system / sound) is opened on the active desktop (and it comes back as soon as I swipe desktop). This suggests that this is not a hardware problem of the dock either, since I somehow manage to make it work properly.

Do any of you already had this issue?

I would appreciate some help, I really don't see what I can do to solve this problem.

Dimitri

11-05-2020, 05:08 PM	#1
dimi_lbr Junior Member Join Date: Nov 2020 Posts: 2	Audio interruption Hi, I got a Lenovo ThinkPad Hybrid USB-C with USB-A docking station connected to my laptop (on W10) via USB-C. So far I know this device is equipped with a DL-6950 chip. Here is the list of devices connected to the dock : 2x External Monitor 1920x1080 via HDMI 1x Dolby 5.1 Sound System via jack 3.5mm The audio is playing and the speakers are working but with brief interruptions of less than one second every 5-10 seconds. This is not a hardware problem with the speaker system because they just work fine by connecting it directly to a phone. I checked all the dock related drivers are up to date. And (that's where it begin to get weird) interruptions don't occur if the sound settings page (settings / system / sound) is opened on the active desktop (and it comes back as soon as I swipe desktop). This suggests that this is not a hardware problem of the dock either, since I somehow manage to make it work properly. Do any of you already had this issue? I would appreciate some help, I really don't see what I can do to solve this problem. Dimitri Last edited by dimi_lbr; 11-08-2020 at 06:16 PM.