Support,
I have been using DisplayLink products for years. Currently testing W10, had to reload and installed W10 Build 10041.
I have two Sabrent adapters:
- USB-HRHD - Works correctly
- USB-2011 - Display will not show 1920 resolution, where previously it did.
System:
- Surface Pro 2 with dock
- Two Sabrent Displaylink HDMI Adapters (USB-HRHD, USB-2011)
- 3 ASUS monitors
This setup has worked well for several months on Windows 8.1 and the previous W10 build.
Troubleshooting
- Drivers installed through windows update did not display properly
- Downloaded and installed DisplayLink Windows 10 Alpha 8 V7.8
--- This driver worked for the Sabrent USB-HRHD but not for the USB-2011
- Downloaded Cleaner tool, disconnected adapters, ran cleaner, rebooted, installed alpha v7.8 drivers, rebooted, plugged in adapters = same result as above
Any support would be great! I feel crippled without the use of all my monitors.
Let me know what more info you need and I'd be happy to help.