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Old 03-07-2018, 09:49 PM   #4
AlbanRampon
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Thank you for confirming,

Would you please let me know if you see the VU-meter (green bar graph) going up and down with the sound in the Windows Audio Settings dialogue?
I'd like to know if Windows thinks sound is playing on that device or not.

Also, would you please be able to look at the last link in my forum signature to use our Customer Support Tool to create the ZIP of the logs? You can upload it here instead of emailing it as only DisplayLink employees can download these forum attachments.
This will help me identify which hardware you have and how it's supposed to handle audio.

DisplayLink is a semiconductor company, we don't manufacture any product, that's why I need the logs to point me to how this particular product was made and is supposed to work.
Logs will also tell me which audio driver is in use.

Kind regards,
Alban
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Alban Rampon
Senior product manager, universal docking stations and accessories
"DisplayLink is proud to be a Synaptics brand."

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