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Old 01-30-2018, 02:06 AM   #14
Junior Member
Join Date: Jan 2018
Posts: 10

Originally Posted by Carlo View Post
Hi we see both issues: yellowish screen with mouse pointer and screen not added to the layout. We also see a number of problems on the internal screen, alt mode screens and Thunderbolt screens.

We are investigating, if you can please do share details of your Mac model and screen configuration.

Oops forgot to give you the detials:

MacBookAir5,2 (mid-2012)
MacOS 10.13.4 (17E139j)
Intel Core i7 - 2GHz
8GB DDR3 - 1600MHz
Diamond USB3 to DVI
External Displays:
I run 2 external displays in clamshell mode (1 via the Thunderbolt/Display Port and 1 via the Displaylink adapter mentioned above)
The problem is duplicated when I switch connections to the displays - so the same problem no matter which display is connected to the DisplayLink Unit - Connected with DVI or DVI to HDMI adapter.
Acer K272HL - 27"
Asus VP279 - 27"
Both set to 1920 x 1080 @ 60 Hz

No previous problems this significant with these monitors or the other 2 Samsung 24" (different models) at my office. Usually the worst case was looking here to find there was a beta or force quitting Display Link Manager and/or User Agent in Activity Monitor. Thanks
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