DisplayLink Forum - View Single Post - NVIDIA users having problems with v6.3 and black screens please read

mlukaszek · 06-05-2012, 09:34 AM

As you can see in few other threads, many NVIDIA users that installed v6.3 have encountered problems with screens going black after they connect a device. This is an issue that is being worked on at the moment and the fix is planned to be included in next DisplayLink Software release.

Unfortunately, recovery (other than reinstalling Win8) is not trivial, and therefore it is recommended that only advanced users attempt it.

Note: you use the following recovery steps at your own risk.

To recover the broken Win8 installation, you need to access the disk from another O/S running on the same PC. This can be other version of Windows, or a Live Linux distribution that can be booted from CD or USB stick (e.g. Parted Magic installed thanks to http://unetbootin.sourceforge.net/).
Locate the folder where Windows 8 was installed - typically C:\Windows, but your location may be different.
Navigate to System32\Drivers subdirectory, and remove file dlkmd.sys.
Make sure all DisplayLink devices are disconnected, and reboot to start Win8. Upon booting up, you should now be able to uninstall v6.3.

06-05-2012, 09:34 AM	#1
mlukaszek Senior Member Join Date: Feb 2010 Posts: 386	NVIDIA users having problems with v6.3 and black screens please read As you can see in few other threads, many NVIDIA users that installed v6.3 have encountered problems with screens going black after they connect a device. This is an issue that is being worked on at the moment and the fix is planned to be included in next DisplayLink Software release. Unfortunately, recovery (other than reinstalling Win8) is not trivial, and therefore it is recommended that only advanced users attempt it. Note: you use the following recovery steps at your own risk. To recover the broken Win8 installation, you need to access the disk from another O/S running on the same PC. This can be other version of Windows, or a Live Linux distribution that can be booted from CD or USB stick (e.g. Parted Magic installed thanks to http://unetbootin.sourceforge.net/). Locate the folder where Windows 8 was installed - typically C:\Windows, but your location may be different. Navigate to System32\Drivers subdirectory, and remove file dlkmd.sys. Make sure all DisplayLink devices are disconnected, and reboot to start Win8. Upon booting up, you should now be able to uninstall v6.3.