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Old 06-14-2021, 11:10 PM   #10
AlbanRampon
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Location: Cambridge, UK
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Originally Posted by the frustrated drake View Post
Hi everybody,

same problem here. MacBook Pro 13'' (MacOS 11.4) with M1, and I need a 2nd external monitor.

i-tec docking station: https://i-tec.pro/de/produkt/tb3hdmidockx-3/

i-tec adapter: https://i-tec.pro/de/produkt/tb3dual4khdmi-3/

software: DL Manager 1.4.0 Build 57.120

monitors:
older LG 31,5''
brand new Samsung 32'' L32AM504NUXEN

I've tried EVERY single combination of connecting monitors. Either one or the other monitor will work, both together don't!

I used to love Mac, but I am so fu***** frustrated I'm about to throw that MBP out of the window!
Hello,

You can remove the DisplayLink Manager application. It requires hardware with DisplayLink chips to work.
You will see that the app will say there are no monitors detected because the two products you mention are Thunderbolt (it says "Dockingstation-Technologie: Thunderbolt™3"), and not using DisplayLink technology.
To use DisplayLink Manager, you would need a product with DisplayLink technology. Here is an example from that manufacturer: https://i-tec.pro/de/produkt/cadual4kdockpd-3/ it states "Dockingstation-Technologie: DisplayLink + USB-C PD".

Regards,
Alban
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Alban Rampon
Senior product manager, universal docking stations and accessories
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