View Single Post
Old 01-15-2019, 06:33 PM   #9
Radium
Junior Member
 
Join Date: Dec 2018
Posts: 7
Default

Quote:
Originally Posted by AlbanRampon View Post
Hi again Radium,

I've ran the windbg tool and your BSoD code is the same as the website you quoted, but the reason it trips is different.
FAILURE_BUCKET_ID: 0x9F_3_dxgkrnl!DpiFdoHandleDevicePower

There's no easy culprit visible from the tool as the last calls and the trip are with DirectX.
As expected, our driver is no in the stack as it's a kernel crash.

I need someone from engineering to look at that.

Kind regards,
Alban
--
Ref: 29287 - BSoD at sleep resume after updating to RS5 v1809 w/ Intel HD 4600
Hi, thanks for looking at my files. I agree, the crash is different than the link I posted. I just used the commands from the link and according to those commands the DisplayLink driver shows up as the cause (I'm not a windbg expert, so I wasn't sure the commands to use until I found that link).

The error is in the kernel, but somehow the DisplayLink driver is triggering it. I'm not really sure.

As far as I know I have the latest Windows and drivers so it is strange that nobody else is reporting this issue. It is 100% reproducible on my machine, if I have the DisplayLink device plugged in I always get the BSOD on resume from sleep. If I have the DisplayLink device disconnected it always works fine.
Radium is offline   Reply With Quote