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Old 04-08-2022, 03:36 PM   #9
AlbanRampon
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Join Date: Sep 2015
Location: Cambridge, UK
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You're welcome.
I agree at this stage it is best to reach out to the manufacturer to discuss hardware replacement.
The device needs to be recognised by the OS first.
I'm sorry it wasn't a quick software trick.
Regards, Alban
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Alban Rampon
Senior product manager, universal docking stations and accessories
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