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Old 08-12-2013, 03:58 AM   #1
moobags
Junior Member
 
Join Date: Aug 2013
Posts: 2
Default Gigabit Ethernet Port Not Working

Hello I have been having issues with the ethernet port working on my Targus USB 3.0 docking station (Model No.: ACP71AU). I plug it in, the connection lights on the port flash, it seems to be connected in network connections but I cannot get to web pages 99% of the time. Sometimes they will half load, but most of the time they will not load at all.

More details:

- Pings work fine (URLs and IPs)
- Same cable in other PCs (not using Targus Dock) works fine.
- Other cables (using dock) do not work
- WiFi works fine.
- DisplayLink software installed correctly
- DisplayLink service running
- USB device appears in device manager
- USB device booted correctly
- Latest graphics driver installed
- Latest USB 3.0 host controller driver installed

System details:

- Dell XPS13 L322X
- Windoze 7 Professional SP1 64 bit

Per other threads in this forum I tried uninstalling the displaylink software, updating windows, restarting and reinstalling the latest version of the displaylink software, but it did not fix the issue. I have attached the output from the Support Tool.

Any help would be much appreciated!
Attached Files
File Type: zip SSB-MCULLITY_20130812_132829.zip (343.0 KB, 2 views)
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