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Old 08-12-2010, 09:22 PM   #8
MCV
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Join Date: Dec 2009
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Quote:
Originally Posted by mastahype View Post
I'm sure we could figure out valid contact info for the executives for DisplayLink. I would suggest we email those folks and express our concerns for Mac Support.
The only reason why I might disagree with that is because DisplayLink seems to be completely ignoring this problem already. Emailing their executive team my not be any different. The one thing I know for sure is that they do NOT want negative publicity -- their PR person told me that much in her email. That seems to be the real button to push. It's been weeks since my last contact with her and still there hasn't been one response on the forum from anyone at DisplayLink. I think if anyone is going to do anything more, it should be to take it to the next level and start talking about this publicly -- in other forums, blogs, etc. The goal should be to make it as difficult as possible for them to sell another unit to a new customer until they have addressed the problems their existing customer base is experiencing.
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