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Old 02-08-2022, 12:31 PM   #6
KatarzynaCzaja
DisplayLink Tech Support
 
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Join Date: Apr 2020
Posts: 461
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Hello,

Thank you for reaching out.

Unfortunately as this is not an expected or known behavior I will need a little bit more information about your setup.
Can you please describe in detail how your monitors and dock are connected? What ports are used etc.?

Also I'd appreciate if you could gather two sets of logfiles for analysis (for instructions go here How to Report MacOS Issues to DisplayLink:
  • One set of logfiles when the screen recording permission is not enabled (if you could include a screenshot of it I'd appreciate it as well - both in DisplayLink Manager and in the Security and Privacy).
  • Another set when it is working and approved.

Thank you,
Katarzyna
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