Hello,
I have been trying to identify this device but I haven't been able to.
Would you please be able to post photos or post link to a product description with photos?
The device is not recognised so I've got nothing useful in Device Manager and no driver logs as the driver is not started... Before Windows assigns a device driver, it needs to be able to identify what device it is and what class of devices.
The System_Details shows a parent entry: USB\VID_17E9&PID_4306&REV_0063
No device.
When you compare with Windows 7, you will see entries with MI_0x. These are the devices. It looks like a USB enumeration issue.
Can you also try with a USB2 cable or USB2-only port to see if the enumeration changes?
Also, if you could share logs from your Windows 7, I might be able to detect something there: it's a totally different way of working.
Kind regards,
Alban
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