Hi,
I have a brand-new Inspiron 7570 laptop with a brand-new Dell D3100 docking station, running Win 10 Home. When I connect the laptop to external monitor/keyboard/mouse, I get frequent hangups/disconnects.
I have downloaded and installed the latest Windows software from DisplayLink.com
I have looked at the HowTo and tried to follow its recommendations, but I'm having some difficulties.
- Can't find any DisplayLink items in the Win 10 device manager
- Can't find the DisplayLink service in the list of running services
- Don't know how to check if the USB device booted correctly
- I do have the latest graphics driver installed
- I think I have the latest USB 3.0 host controller driver installed (done by Dell tech)
I have attached a zip file containing the support log created by the DisplayLink tool.
Any help would be appreciated
TIA,
Frank