Monitors need disable / enable cycle in the app to light up with DisplayLink 16.1

GLEE · 06-04-2026, 11:36 AM

Upgraded to the latest version of the app for Mac OS and now have an issue where anytime my two external monitors go dark as part of inactivity / lock screen settings, upon waking I see the monitors power on, but never display content.

To fix, I have to go into the DisplayLink app and toggle the two displays off / on when everything works.

Using Kensington SD4750P USB-C & USB-A Dual 4K Hybrid Docking Station on MacBook Pro (Apple M2 chip) running Tahoe 26.5.1

Anyone else experiencing this?

Szymon · 06-08-2026, 06:53 AM

Hi GLEE,

Could you please reproduce this particular problem and when the monitors are black (don't toggle monitors off and on) capture the logs and send them to us?

Here is relevant instruction: https://support.displaylink.com/know...to-displaylink

Regards,
Szymon

Gilmar Gatto · 06-24-2026, 05:31 PM

I am having the same issue as Glee.

Using macOS 26.5.1 and Dell D6000 docking stations with two DP monitors.

That happens every time macOS wakes from sleep mode.

How can I find instructions for capturing and sending logs as requested?

Thank you,
Gilmar

Quote:

Originally Posted by GLEE

Upgraded to the latest version of the app for Mac OS and now have an issue where anytime my two external monitors go dark as part of inactivity / lock screen settings, upon waking I see the monitors power on, but never display content.

To fix, I have to go into the DisplayLink app and toggle the two displays off / on when everything works.

Using Kensington SD4750P USB-C & USB-A Dual 4K Hybrid Docking Station on MacBook Pro (Apple M2 chip) running Tahoe 26.5.1

Anyone else experiencing this?

Quote:

Originally Posted by Szymon

Hi GLEE,

Could you please reproduce this particular problem and when the monitors are black (don't toggle monitors off and on) capture the logs and send them to us?

Here is relevant instruction: https://support.displaylink.com/know...to-displaylink

Regards,
Szymon

Szymon · Yesterday, 06:52 AM

The article can be found here:

https://support.displaylink.com/know...to-displaylink

Regards,
Szymon

06-04-2026, 11:36 AM	#1
GLEE Junior Member Join Date: Nov 2021 Posts: 3	Monitors need disable / enable cycle in the app to light up with DisplayLink 16.1 Upgraded to the latest version of the app for Mac OS and now have an issue where anytime my two external monitors go dark as part of inactivity / lock screen settings, upon waking I see the monitors power on, but never display content. To fix, I have to go into the DisplayLink app and toggle the two displays off / on when everything works. Using Kensington SD4750P USB-C & USB-A Dual 4K Hybrid Docking Station on MacBook Pro (Apple M2 chip) running Tahoe 26.5.1 Anyone else experiencing this?

06-08-2026, 06:53 AM	#2
Szymon DisplayLink Tech Support Join Date: Feb 2010 Posts: 316	Hi GLEE, Could you please reproduce this particular problem and when the monitors are black (don't toggle monitors off and on) capture the logs and send them to us? Here is relevant instruction: https://support.displaylink.com/know...to-displaylink Regards, Szymon

Yesterday, 06:52 AM	#4
Szymon DisplayLink Tech Support Join Date: Feb 2010 Posts: 316	The article can be found here: https://support.displaylink.com/know...to-displaylink Regards, Szymon