DiplayLink broken after Catalina 10.15 Update

[Steph]

Hi,

checked the entries so far on the forum but could not find an appropriate answer.

Problem:
After working fine the past months, my two external displays are staying black since the performed system update to Catalina 10.15 despite using the latest driver.

Config;
MBP 13 / 2019 - 2,8 GHz Quad-Core Intel Core i7
Graphic card Intel Iris Plus Graphics 655 1536 MB

OS Catalina 10.15
DisplayLink driver 5.2.1. beta 3

Dell D6000 hub
2xSamsung Monitors - one via DisplayPort / one HDMI

What has been checked?
I already checked the privacy settings to make sure DiplayLink agent is activated.
I removed all cabling and connected again.
I restarted few time the computer

Still 2 black screens...

Any idea what to do next?

Thx

[rizwan.a]

I was having exact same issue and was trying to fix from yesterday. I tried every possible solution available, and at the end downgrading the driver to 5.1.1 worked.

Hope this helps

[Steph]

Thanks Rizwan - downgrading to 5.1.1 worked! Thx
Cheers

[lspintzyk]

Please upgrade your macOS to very recent Catalina 10.15.1

Together with DisplayLink driver 5.2.1 beta 3 all major issues should gone.

[NancyV]

Originally Posted by lspintzyk

Please upgrade your macOS to very recent Catalina 10.15.1

Together with DisplayLink driver 5.2.1 beta 3 all major issues should gone.

just went through complete driver/software removal and reinstallation of DisplayLink 5.2.1 Beta 3 on Catalina 10.15.1

Both DisplayLink driven monitors blank ...

Oops!

Thank I'll try 5.1.1 also ...

[erickatthales]

Originally Posted by lspintzyk

Please upgrade your macOS to very recent Catalina 10.15.1

Together with DisplayLink driver 5.2.1 beta 3 all major issues should gone.

I've upgraded to macOS 10.15.1 and am using the DisplayLink USB Graphics Software for macOS 5.2.1 Beta 3 drivers and things stopped working. The beta 3 drivers work mostly fine on 10.15, but the update to 10.15.1 broke things.

The screen on my MacBook Pro (2018) blinks off and on when I plug my Dell D6000 dock in and the monitors connected to the dock don't display anything. I followed the instructions to clear the kextcache but that didn't change anything.

Any help would be appreciated.

[Tank29]

Suffering from exactly the same problem - 10.15 -> 10.15.1 with5.2.1 beta 2 was not working - updated to beta 3 - still not working.

[NancyV]

Originally Posted by Steph

Thanks Rizwan - downgrading to 5.1.1 worked! Thx
Cheers

Hi Steph,
Where did you find v5.1.1 f driver? Silly me, I deleted all prior versions when the upgrades came out and the only 5.x I can find are 5.2.

Appreciate your help!
Cheers

[Rick H.]

I'm having the same issue as Seth. After Catalina upgrade, my second and third displays are black. They are active however and I can activate an application blindly.

I have two Plugable docking stations, a three monitor w/2 4k connects and an older version w/ 2 HDMI connects.

I've tried downloading both display driver beta 2 & 3 to no avail. The drivers are loading and my Screen Recording Displaylink User Agent is checked.

Plugable gave up and referred me to DisplayLink.

Help!

Rick H.

[lspintzyk]

Hi,
Please submit your logs using that tool:
https://www.displaylink.com/downloads/file?d=66