11-08-2022, 08:24 AM | #1 |
Junior Member
Join Date: Dec 2021
Posts: 7
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DisplayLinkUserAgent not responding
Hi, I use a MacBook Pro 14 2021 (Ventura) with Dell D6000 and 3 monitors. Sometimes, when I wake up the computer, only the HDMI monitor works and in System Monitor I have the DisplayLinkUserAgent in red, with "not responding" message. So I force quit the user agent and then restart the DisplayLink Manager, and the other 2 monitors start working too.
This issue occurs since last 2-3 releases of DisplayLink drivers. I have the last release installed. Thank you! |
11-08-2022, 01:26 PM | #2 | |
DisplayLink Tech Support
Join Date: Mar 2020
Posts: 203
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Quote:
Can you please share more details I will need logfiles to check the feedback from the driver. For instructions on how to gather the logfiles please navigate to the following article How to report macOS issues to DisplayLink And aslo for speedy support please send an email with the logfiles and detailed problem description to: technical-enquiries@synaptics.com
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Daniel Sznicer DisplayLink Team Where to download the latest Windows drivers How to clean up a corrupted installation How to report issues to DisplayLink for a speedy resolution |
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11-08-2022, 01:44 PM | #3 | |
Junior Member
Join Date: Dec 2021
Posts: 7
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Quote:
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11-10-2022, 09:03 AM | #4 | |
Junior Member
Join Date: Dec 2021
Posts: 7
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Quote:
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11-13-2022, 03:18 PM | #5 | |
Junior Member
Join Date: Nov 2022
Posts: 1
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Same problem
Quote:
https://ibb.co/9t8xgB9 Last edited by nikkorejz; 11-13-2022 at 03:21 PM. Reason: Add screenshot |
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03-03-2023, 05:38 PM | #6 |
Junior Member
Join Date: Mar 2023
Posts: 1
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Same Problem Too
Is there any update on this? I experience this problem regularly with my M1 MBP. I have to force quit DisplayLinkUserAgent from Activity Monitor and then relaunch DisplayLink Manager to get it working again.
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