01-20-2015, 05:01 AM | #1 |
Junior Member
Join Date: Jan 2015
Posts: 1
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Monitor goes black (disconnects?)
Hi, I have a plugable superspeed 3.0 display adapter (DL-3500) that I just purchased. I'm using it with my 2014 13" Macbook air running Yosemite to run a monitor (Dell U2414H).
The monitor goes black every once in a while, and sometimes stays that way. If I fiddle with the pluable stick sometimes it comes back on, as if there is a connection problem. Today I received a brand new 2nd plugable unit (because I thought the first was defective), I put swapped them out, and for about 5 minutes the new one worked great, then the monitor went black. Just now it came back on, it seems to be displaying ok at the moment, but it has gone off/on a few times already. I also have a second Dell U2414H connected via mini displayport. What can I do to ensure that the monitor doesn't go black? Thanks Model Name: MacBook Air Model Identifier: MacBookAir6,2 Processor Name: Intel Core i7 Processor Speed: 1.7 GHz Number of Processors: 1 Total Number of Cores: 2 L2 Cache (per Core): 256 KB L3 Cache: 4 MB Memory: 8 GB Boot ROM Version: MBA61.0099.B16 SMC Version (system): 2.13f15 Serial Number (system): C02NQ3Y7G5RP Hardware UUID: 8A995197-784A-5B4C-BD90-4F2955BC8AB4 USB 3.0 SuperSpeed Bus: Host Controller Location: Built-in USB Host Controller Driver: AppleUSBXHCI PCI Device ID: 0x9c31 PCI Revision ID: 0x0004 PCI Vendor ID: 0x8086 Bus Number: 0x0a Internal Memory Card Reader: Product ID: 0x8406 Vendor ID: 0x05ac (Apple Inc.) Version: 8.20 Serial Number: 000000000820 Speed: Up to 5 Gb/sec Manufacturer: Apple Location ID: 0x15300000 / 3 Current Available (mA): 900 Current Required (mA): 896 Built-In: Yes Plugable USB3-HDMI-DVI: Product ID: 0x4301 Vendor ID: 0x17e9 (DisplayLink (UK) Ltd.) Version: 5.16 Serial Number: PLUG412140722041590863 Speed: Up to 5 Gb/sec Manufacturer: DisplayLink Location ID: 0x15200000 / 2 Current Available (mA): 900 Current Required (mA): 504 Intel HD Graphics 5000: Chipset Model: Intel HD Graphics 5000 Type: GPU Bus: Built-In VRAM (Dynamic, Max): 1536 MB Vendor: Intel (0x8086) Device ID: 0x0a26 Revision ID: 0x0009 Displays: Color LCD: Display Type: LCD Resolution: 1440 x 900 Pixel Depth: 32-Bit Color (ARGB8888) Main Display: Yes Mirror: Off Online: Yes Built-In: Yes DELL U2414H: Resolution: 1920 x 1080 @ 60Hz (1080p) Pixel Depth: 32-Bit Color (ARGB8888) Display Serial Number: R9F1P4442TVL Mirror: Off Online: Yes Rotation: Supported Television: Yes |
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