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01-20-2023, 01:10 AM | #1 |
Junior Member
Join Date: Jan 2023
Posts: 1
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Dynadock PA3927A-1PRP U3.0 no external monitors display
I have a Dynadock U3.0 PA3927A-1PRP which I cannot get the displays working no matter what I try on a Lenovo L15 ThinkPad with Windows 11. All other features work - 5.1 Audio, Gigabit Ethernet, USB 3 ports, etc - but the displays fail. One display detects but doesn't display anything - just a blank monitor. Its a Dual Display DisplayLink device so two external displays should be detecting like on my old Windows 10 machine. To fix it I have tried:
- Running the DisplayLink clean-up removal tool to remove any automatically-installed DisplayLink software. - Download and installed the latest Windows 11 DisplayLink Core Software from Synaptics version 10.3, September 22, 2022. - Tried unplugging, rebooting, shutdowns, different external/clone states etc with no luck. - Event viewer: Device USB\VID_17E9&PID_4305&MI_00\8&37ccaf9b&3&0000 had a problem starting. Driver Name: oem66.inf Class Guid: {4d36e968-e325-11ce-bfc1-08002be10318} Service: WUDFRd Lower Filters: Upper Filters: IndirectKmd Problem: 0x0 Problem Status: 0xC00000E5 Any advice would be GREATLY appreciated. Thank you...Tim |
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