Dell D3100 | Windows 10 | USB 3.0 | Lenovo Yoga 900 | Screen on and off every second

dwt · 01-04-2016, 02:54 AM

Hi there,

I have an issue with a new Dell D3100 dock connected to a Yoga 900 laptop (running Windows 10 x64) via the USB 3.0 ports.

Images are sent to both screens, but they blank on and off every second. The mouse cursor also returns to the centre of the screen when this happens.

It appears that the hardware is being restarted but I see no issues in Event Viewer showing any hardware errors, and also I have tried the replicator with another USB 2.0 laptop and it's fine.

Any ideas? I have followed troubleshooting advice to no avail. Logs from the DisplayLink Support tool attached.

rolfre · 01-04-2016, 10:41 PM

When I installed, everything went well for a week. On 12/31/15 I started seeing this behavior. New install doesn't help

Only clue I have is that a Security Update (kb3132372) was installed the same day.

Rollo Martins · 01-10-2016, 02:06 PM

Same problem here, PLEASE FIX THIS BUG IT MAKES MY PC UNUSABLE.

I updated the driver to correct previous audio problems. Used the cleaning tool.

Now audio works sometimes (great, thank you for not fixing these problems either), but video is broken now, too. WTF.

01-10-2016, 02:06 PM	#3
Rollo Martins Junior Member Join Date: Jan 2016 Posts: 1	Same problem here, PLEASE FIX THIS BUG IT MAKES MY PC UNUSABLE. I updated the driver to correct previous audio problems. Used the cleaning tool. Now audio works sometimes (great, thank you for not fixing these problems either), but video is broken now, too. WTF. Last edited by Rollo Martins; 01-10-2016 at 02:10 PM.