Mac not showing max resolution

[u2715hc]

Hi there, I have connected a couple of Dell U2715Hc to my MacBook via the Humanscale M-connect docking station arm which uses DisplayLink. I am unable to set the maximum resolution for these monitors when connected via the docking station. When I connect directly to the mac via the HDMI then I am able to see the maximum resolution. How can I overcome this? it's really not great with the fuzzy and not clear text and images. Thanks

[KatarzynaCzaja]

Hello,

Thank you for reaching out to us!
I would like to take a look at the background information so please gather logfiles for further analysis. To do that follow the link: https://support.displaylink.com/know...to-displaylink

Thank you,
Katarzyna

[u2715hc]

Hey, many thanks for your reply. I am attaching the log file,

[KatarzynaCzaja]

Hello,

Could you tell me what is the resolution that you wish to work with exactly?

Thank you,
Katarzyna

[u2715hc]

The monitors maximum resolution is 2560 * 1440 but all I get is 2048 *1152 and everything looks blurry.

[KatarzynaCzaja]

Hello,

Please check the following article:

https://support.displaylink.com/know...-not-available

Let me know if you were able to select the resolution you wish.

Thank you,
Katarzyna