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Old 03-25-2025, 05:21 PM   #1
johatam
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Default Mac Mini m4 Lagging Problem

Hi there,

I purchased a Mac Mini M4 Pro yesterday, and initially, it worked perfectly with my Wavlink DisplayLink docking station. However, after restarting my Mac Mini the following day, I noticed significant lag and performance issues.

Attached below is my system log for reference. Could you please assist me in troubleshooting this issue?

Thank you for your help!
Attached Files
File Type: zip DisplayLinkSupportTool_Output_20250325_181738.zip (13.37 MB, 2 views)
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Old 03-26-2025, 01:30 PM   #2
mjaroch
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Hello johatam,

From the logs that you have sent, I can see that your docking station works with USB 2 connection speed.
Please check if your docking station is properly connected and that your cable is not broken.
Additionally, you can test another USB port.
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Old 03-26-2025, 05:12 PM   #3
johatam
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hi Marta,

thank you for the help!

Just curious, is it fine to use usb c cable instead of thunerbolt 4 cable for docking station?

And the docking station works fine with my macbook with m1 chip and windows laptop.

this is my docking station:
https://www.amazon.de/dp/B08GC44HMC?...d_asin_title_1


Best Regards
Johatam

Last edited by johatam; 03-26-2025 at 05:17 PM.
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Old 03-27-2025, 10:00 AM   #4
mjaroch
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Hello Johatam,

You are welcome!
Sure, you can use both of these cables for your docking station.
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Old 03-28-2025, 12:00 AM   #5
johatam
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Hi Marta,

the problem is still present. I saw a post above me about the Apple update 15.3.1, has the DisplayLink team already solved the problem?

Since my Mac mini with the docking station still has the same problem as before.



EDIT:

Never mind, I found a solution -
1. sudo find / -name "*windowserver*" 2>/dev/null | tee ~/Desktop/windowserver_files.txt
2. delete it
3, Use the cleaner from display link and reboot - then install the newest Display link driver.
4. It should work now - additionally... check your cable if it is usb c 2.0 or 3.0
Best Regards

Last edited by johatam; 03-28-2025 at 12:32 PM.
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Old 03-31-2025, 11:30 AM   #6
mjaroch
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Hello Johatam,

We are glad that you have found a solution!
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Old 04-09-2025, 02:52 PM   #7
Stehub
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Hi, I’m experiencing lag issues with my Mac Mini M4 when using the Targus DOCK180EUZ docking station (https://www.targus.com/za/universal-...wer-dock180euz).

I attempted to resolve this using terminal commands, but the problem persists. I’m running OS 15.4 and have the latest DisplayLink software with the login extension installed.

The lagging is significant even before logging in, making it difficult to select a user. After logging in, the issue continues, especially when switching between desktops, viewing open windows, or performing any animated actions on the Mac.
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Old 04-09-2025, 06:46 PM   #8
StefsterNYC
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Do the wake when you touch the cables? I'm going thru the same thing and it only comes on when I touch the cables. Weirdest thing. The latest update to both macOS and DL broke this.
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Old 04-10-2025, 09:43 AM   #9
mjaroch
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Hi all,

To everyone experiencing this issue, please reach out to our support team directly by following these steps.
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