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Old 02-25-2026, 09:45 PM   #1
BigBlkTrux
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Join Date: Feb 2026
Posts: 1
Angry Wavlink UG69PD10 randomly works

Apple M4 Max - Tahoe 26.1 - DisplayLink Manager 15.0.0 -

The dock was recognized, "approved" to macos to enable, then I can use some of the USB accessories, like it's a USB hub, but the attached displays are not recognized.

Tried:
- restarting the computer
- restarting the hub (power button, plug)
- restarting the monitors
- plugging / unplugging the monitors one-by-one (worked one time, not consistent)
- just waiting

When I docked this morning, I just couldn't get anything working through the hub. Then now 4 hours in, the attached monitors just POP - came on simultaneously - working exactly as I'd have expected when I tried all the procedure above.

What the heck is going on?

USB 3.1 Bus:

Location ID: 0x01000000
Connection Type: Built-in
Driver: AppleT8132USBXHCI

USB2.1 Hub:

Location ID: 0x01100000
Connection Type: Removable
Manufacturer: GenesysLogic
Serial Number: Not Provided
Link Speed: 480 Mb/s
USB Vendor ID: 0x05e3
USB Product ID: 0x0610
USB Product Version: 0x7730

USB2.0 Hub:

Location ID: 0x01110000
Connection Type: Removable
Manufacturer: VIA Labs, Inc.
Serial Number: 000000000
Link Speed: 480 Mb/s
USB Vendor ID: 0x2109
USB Product ID: 0x2817
USB Product Version: 0x0693

USB2.0 Hub:

Location ID: 0x01112000
Connection Type: Non-removable
Manufacturer: VIA Labs, Inc.
Serial Number: 000000000
Link Speed: 480 Mb/s
USB Vendor ID: 0x2109
USB Product ID: 0x4817
USB Product Version: 0x0693

Insta360 Link 2:

Location ID: 0x01112100
Connection Type: Removable
Manufacturer: Insta360
Serial Number: Not Provided
Link Speed: 480 Mb/s
USB Vendor ID: 0x2e1a
USB Product ID: 0x4c04
USB Product Version: 0x0200

Stream Deck MK.2:

Location ID: 0x01112200
Connection Type: Removable
Manufacturer: Elgato
Serial Number: A00SA3272KDKKN
Link Speed: 480 Mb/s
USB Vendor ID: 0x0fd9
USB Product ID: 0x0080
USB Product Version: 0x0440
Power Allocated: 2.5 W (500 mA)

Stage V2:

Location ID: 0x01112400
Connection Type: Removable
Manufacturer: ACTIONS
Serial Number: ㉕捤稰眷㕳愳㤷湲
Link Speed: 12 Mb/s
USB Vendor ID: 0x041e
USB Product ID: 0x3273
USB Product Version: 0x0100
Power Allocated: 1.5 W (300 mA)

Generic Billboard Device:

Location ID: 0x01111000
Connection Type: Removable
Manufacturer: Fresco Logic, Inc
Serial Number: Not Provided
Link Speed: 12 Mb/s
USB Vendor ID: 0x1d5c
USB Product ID: 0x7102
USB Product Version: 0x0100

USB Storage:

Location ID: 0x01113000
Connection Type: Removable
Manufacturer: Generic
Serial Number: 000000002957
Link Speed: 480 Mb/s
USB Vendor ID: 0x05e3
USB Product ID: 0x0764
USB Product Version: 0x2957
Power Allocated: 2.5 W (500 mA)

USB 10/100/1G/2.5G LAN:

Location ID: 0x01114000
Connection Type: Removable
Manufacturer: Realtek
Serial Number: 401000001
Link Speed: 480 Mb/s
USB Vendor ID: 0x0bda
USB Product ID: 0x8156
USB Product Version: 0x3104
Power Allocated: 1 W (200 mA)

UG69PD10 Docking:

Location ID: 0x01120000
Connection Type: Removable
Manufacturer: DisplayLink
Serial Number: 4310338105208
Link Speed: 480 Mb/s
USB Vendor ID: 0x17e9
USB Product ID: 0x6000
USB Product Version: 0x3487

UG69PD10 Docking:

Location ID: 0x01130000
Connection Type: Removable
Manufacturer: DisplayLink
Serial Number: 4310338105209
Link Speed: 480 Mb/s
USB Vendor ID: 0x17e9
USB Product ID: 0x6000
USB Product Version: 0x3487
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Old 03-02-2026, 09:46 AM   #2
Szymon
DisplayLink Tech Support
 
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Join Date: Feb 2010
Posts: 260
Default

Hi BigBlkTrux,

Based on your description it sounds like a potential HW problem with the dock. Are you able to test the same dock with another Mac or PC?

PS. I moved your post to a dedicated thread.

Regards,
Szymon
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