06-30-2018, 02:48 PM | #1 |
Junior Member
Join Date: Jun 2018
Posts: 1
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Desktop background changes color
So I'm having kind of an odd problem.
I've got a laptop (a Lenovo Yogo) that I take on and off of a USB 3.0 docking station from time to time. When I dock or undock I get some resolution issues, so I need to sign out / sign back in to Windows 10 to clear things up. But here's the odd part. Whenever I do that my desktop background changes to "solid color" black. I can right click on the desktop, then click personalize and choose another color, but if I plug/unplug the docking station then sign out/in then it changes back to black. Note that this is not the "black screen with nothing but a mouse pointer" problem that a lot of people seem to be reporting. Everything works totally normally and I can see all of my desktop icons, etc. It's just that the customizable desktop background color gets selected as "black". Any thoughts? |
07-18-2018, 03:01 PM | #2 |
Senior Member
Join Date: Sep 2015
Location: Cambridge, UK
Posts: 1,678
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Hello Steel,
I don't understand what resolution issue you might have whilst docking/undocking. You may be experiencing scaling differences if your native resolution is very different from the external screen resolution. For instance, if you use a native 4K display on the laptop and only 1080p external displays, the icon size would be different but resolution would be correct. Then only thing changing at logoff/logon would be scaling, not resolution. The DisplayLink driver has no access to desktop objects: it only rendered sees pixels, and, depending on the dock model, the mouse cursor separately. To me, the behaviour suggests you might have either profile preferences saved on a Microsoft account which is applied at login, or enforced by some kind of policy/script. Maybe you have an application running handling graphics. Kind regards, Alban
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Alban Rampon Senior product manager, universal docking stations and accessories "DisplayLink is proud to be a Synaptics brand." Where to download the latest DisplayLink drivers How to clean up a corrupted installation How to report issues to DisplayLink for a speedy resolution |
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